Category: City Services

Estimated: 2 minute read

How to Handle Street Flooding

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With the advent of April, rainy season is officially here—which means that we may see some street flooding! Chicago’s sewer network uses an inlet control valve system—otherwise known as rain blockers—that limit water intake during heavy rainfalls to avoid overwhelming the storm water system and prevent sewage backup in basements. That means some amount of […]

Estimated: 2 minute read

Emergency Heating Repair Program Applications Open November 1st!

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Need help repairing or replacing your heating system? Applications for the Chicago Department of Housing (DOH) Emergency Heating Repair Program (EHRP) open this month! The EHRP provides grants for low-moderate income, owner-occupied residential buildings of one to four (1-4) units to repair or replace heating systems. Grant funds are provided on a first-come, first served […]

Estimated: 2 minute read

Overflow Action Alert issued

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Via Metropolitan Water Reclamation District More rain is on its way to Chicagoland. Conserve water now to reduce the amount of water in your municipal sewers: Flooding and sewer backups can happen for a variety of reasons, ranging from conveyance of water flow in local pipes, the groundwater table, undersized drainage designs and roof loads, […]

Estimated: 1 minute read

Area Tree Trimming Begins April 18th!

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A service request for tree trimming is no longer available in the 311 system. The Bureau of Forestry (BoF)‘s Area Trimming program has found that doing area trimming is the best method for sustaining the more than 550,000 trees in Chicago. Starting on the week of April 18th, forestry will have 1-2 trim crews trimming […]

Estimated: 1 minute read

COVID-19 Supplemental Nutrition Assistance Program (SNAP) Benefits Expire

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Since 2020, SNAP recipients have been receiving extra SNAP dollars each month through the COVID-era Emergency Allotments program. Emergency Allotments were first distributed in Illinois in April 2020 and have been extended monthly since that time.  These benefits have been critical in helping households navigate the economic disruption of COVID and historic food inflation.  The […]